Orchestrator

1) Welcome to Orchestrator

Thanks for using Orchestrator! We provide browser automation and infrastructure so you can build, test, and run AI-driven workflows safely and reliably (the "Services"). By using the Services, you agree to these Terms and our Privacy Policy. If you're using the Services for a company, you're confirming you have authority to agree for that company.

2) Your Account

Use accurate account and billing details and keep them updated.

Keep your API keys and credentials secret. You're responsible for activity on your account—please let us know right away if you suspect misuse.

3) What's Okay (and What's Not)

Please use Orchestrator responsibly:

Do follow the law, respect website terms, and get consent before collecting personal data.
Don't try to break into sites, scrape where forbidden, overwhelm systems, spread malware, or bypass rate/usage limits.
Don't target minors or use the Services for harmful, deceptive, or illegal content.
Don't reverse engineer non-public parts of our Services except where the law says you can.

4) Fair Use and Service Changes

We work hard to make Orchestrator fast and reliable, but downtime can happen. We may change or remove features, set reasonable limits, or suspend access to protect the platform.

Please keep your own backups of critical data, logs, and recordings.

5) Plans, Billing, and Renewals

Paid plans show pricing at checkout or in your order. Taxes may apply. You authorize us (and our payment processor) to charge your payment method on your billing cycle until you cancel.

Subscriptions renew automatically. You can cancel anytime in your account to stop future renewals. Unless required by law or explicitly stated, fees are nonrefundable.

6) Ownership and Licenses

Orchestrator and its underlying software, docs, and brand belong to us and our licensors.

Your content (including automations, inputs, logs, and session captures) remains yours. You grant us permission to host and process it as needed to provide, secure, and improve the Services.

7) Session Recording and Logs

If you enable session recording, you're responsible for informing end users and avoiding sensitive data capture. You can configure or disable recordings in settings. We aim to retain recordings for a short window (e.g., ~30 days) unless you delete them sooner.

8) Integrations and Third Parties

You may connect third-party tools at your discretion. Their terms and privacy policies apply to their services—we're not responsible for them.

9) Warranties and Liability

We provide the Services "as is" and "as available." We don't make guarantees about uptime, fitness for a particular purpose, or non-infringement.

To the extent allowed by law, Orchestrator won't be liable for indirect or consequential damages (like lost profits or data). Our total liability is capped at what you paid us in the 12 months before a claim.

10) Ending or Suspending Use

You can stop using the Services any time and cancel renewals in your account. We may suspend or terminate accounts that violate these Terms or put the platform at risk. Some sections (like IP, payments due, disclaimers, and limits) continue after termination.

11) Disputes and Governing Law

These Terms are governed by the laws of Delaware, United States.

If there's a dispute, let's try to resolve it informally first. If that fails, we'll use courts in Delaware, unless another venue is required by applicable law. You and Orchestrator each waive class actions to the extent permitted by law.

12) Changes to These Terms

We'll post changes here and update the "Last updated" date. If changes are material, we'll try to give a heads-up. Your continued use after changes means you accept the updated Terms.

13) Contact Us

Questions? Reach us at legal@orchestratorhq.com. We're here to help.

Email: legal@orchestratorhq.com

Website: https://orchestratorhq.com

Terms of Service